Cookie Policy

This Cookie Policy explains how Lucky Hippo Casino (the "Site") uses cookies and similar technologies when you visit or use our services. Cookies help our website run smoothly, keep accounts safer, remember preferences, and measure what’s working so we can keep improving your experience.

By continuing to use the Site, you agree to our use of cookies as described here, unless you adjust your settings or withdraw consent where applicable. If you want to learn more about Lucky Hippo Casino, you can also visit our internal page.

What Cookies Are (and Why They Exist)

Cookies are small text files placed on your device (computer, phone, or tablet) when you visit a website. They allow the website to recognize your browser, remember certain information (like your settings), and help deliver a more consistent experience.

Some cookies are deleted when you close your browser (session cookies). Others remain for a set time or until you delete them (persistent cookies).

How We Use Cookies to Power a Better Experience

We use cookies and similar tools for several practical reasons:

• Functionality - so the Site remembers choices like language, region, or display preferences.
• Security - to help detect suspicious activity, reduce fraud risk, and protect accounts.
• Performance - to keep pages loading reliably and identify technical issues quickly.
• Analytics - to understand what pages are used most, what features are helpful, and where improvements are needed.
• Marketing (where applicable) - to measure ad performance and show offers that are more relevant to your interests.

Cookie Types You May See on This Site

Different cookies do different jobs. Depending on how you use the Site and which features are available in your location, you may encounter some or all of the following categories.

Essential Cookies - Site Access, Safety, and Core Operations

Essential cookies are necessary for the Site to function. They help with basic features like page navigation, secure login sessions, and preventing unauthorized access. Without these cookies, key parts of the Site may not work properly.

These cookies are typically set automatically and usually cannot be turned off in our systems because the Site depends on them.

Functional Cookies - Remembering Your Preferences

Functional cookies support convenience features. For example, they may remember your selections and preferences so you don’t have to re-enter them each time you return.

If you disable functional cookies, some personalized settings may reset and certain features may feel less tailored.

Performance and Analytics Cookies - Improving What You See and How It Runs

These cookies collect information about how visitors use the Site - such as which pages are visited, how long pages take to load, or whether errors occur. This data is typically aggregated and used to improve Site stability, design, and usability.

If you disable these cookies, we’ll have less insight into what needs improvement, and updates may be less targeted to real user needs.

Marketing Cookies - Measuring Promotions and Relevance (Where Used)

Marketing cookies may be used to measure campaign effectiveness and help show content and offers that better match user interests. They can also help limit how often you see the same message.

If you disable marketing cookies, you may still see promotions, but they may be less relevant and harder to personalize.

Similar Technologies We May Use

In addition to cookies, we may use similar technologies such as:

• Pixel tags or web beacons (small elements that help understand page usage or email engagement)
• Local storage (browser-based storage that can save preferences)
• Device identifiers (on certain platforms, used for security and analytics)

These tools generally serve the same goals described above: stability, safety, performance, and experience improvements.

Third-Party Cookies and Services

Some cookies may be placed by third parties that provide services to us, such as analytics tools, security services, customer support tools, or advertising/measurement partners (where applicable). These third parties may process data under their own privacy policies, and their cookie behavior may be controlled through your browser settings and, where available, our consent tools.

We encourage you to review relevant third-party privacy and cookie notices when available, especially if you want to understand how they collect and use information across different websites.

Your Consent Choices - How Cookie Preferences Work

Where required by applicable law, we ask for consent before placing non-essential cookies (for example, analytics or marketing cookies). You can also withdraw consent later by adjusting your cookie settings (if a cookie banner or preference tool is available in your region) or by changing your browser settings.

Essential cookies are generally used based on our legitimate need to operate and secure the Site.

Manage, Disable, or Delete Cookies in Your Browser

You can control cookies through your browser settings at any time. Most browsers allow you to:

• See which cookies are stored
• Delete cookies
• Block all cookies or only third-party cookies
• Set rules for specific websites

If you delete cookies, your preferences may reset. If you block cookies entirely, parts of the Site may not function properly - including login flows, account security checks, and some preference-based features.

Here’s where these settings are typically found (names vary by browser): Settings - Privacy/Security - Cookies/Site Data.

What Happens If You Block Cookies

Blocking or limiting cookies can affect your experience. Depending on what you disable, you may notice:

• More frequent sign-ins or interrupted sessions
• Settings not being saved (like region or display preferences)
• Slower troubleshooting for errors because analytics data is limited
• Some features not working as intended

For the smoothest experience, we recommend allowing essential cookies and choosing your preferences for the rest.

Policy Updates - When This Page Changes

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how we operate the Site. Updates will be posted on this page with a revised effective date. Continued use of the Site after an update means the revised policy applies, to the extent permitted by law.

Effective date: 2026-09-01

Questions or Privacy Requests - Contact Us

If you have questions about this Cookie Policy or how cookies are used on Lucky Hippo Casino, contact our support team:

Email: support@luckyhippocasino.eu

We’ll help you understand your options and, where applicable, guide you on how to adjust your cookie preferences.